![]() ![]() If you're having issues with importing the phrase, see our Recovery phrase article for troubleshooting. Just download the app or install the extension, and choose 'Restore' wallet instead of creating a new one. When restoring with a recovery phrase, we recommend using either MEW wallet app or our web3 browser extension wallet Enkrypt to restore your wallet.If your coin balances are as expected, you can access them by importing your private key or phrase into a wallet. A transaction that you don’t recognize could mean that, unfortunately, your wallet was compromised. If you are seeing unexpected balances, review your transaction history. Note which cryptocurrencies you hold and their balances. Search your public address on an Ethereum block explorer like EthVM or Etherscan.Here’s why: the private key gives full and permanent access to your wallet’s contents, so accidentally entering it on a fake site or having it exposed to malware can lead to the immediate theft of your assets. ![]() Keep in mind that we don’t recommend entering your private key directly online. Here, the private key or the phrase will be your method of access.
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